Overview
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Common
Area Calling
Paging
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Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Unlimited
CAN/USA long distance calling
Internation long distance calling (billed per minute)
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Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Meeting
Messaging
Unlimited
CAN/USA long distance calling
Internation long distance calling (billed per minute)
|
Enhanced
Calling
Paging
Faxing
Call
Recording
Webex
Softphone App
Meeting
Messaging
Contact
Center
Integrations
Unlimited
CAN/USA long distance calling
Internation long distance calling (billed per minute)
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Advanced System Features
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Auto Attendant |
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Call Pickup |
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Call Park Group |
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Group Paging |
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Receptionist Client |
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Authentication |
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Call Queue |
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Hunt Group |
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Music on Hold |
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Voice Mail Group |
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Internal Calling Line ID Delivery |
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External Calling Line ID Delivery |
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Intercept Group |
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Call Intercept |
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Voice Portal |
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Calling |
Place/Recieve Audio Call (PSTN/VoIP) |
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App Dialpad |
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Call Hold and Resume |
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Extension Dialing, Variable Length |
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Inbound Caller ID (Name and Number) |
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Call Park |
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Call Pickup/Directed Call Pickup |
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 (Desktop
only)
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 (Desktop
only)
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Call Pull |
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Call Recording (Dubber Go) |
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Call Redial (FAC) |
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Call Return (FAC) |
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Call Transfer (Attended, Semi Attended,
Blind)
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Call Waiting (for up to 4 calls) |
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Call Waiting ID |
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Desk Phone Control (DPC) - Basic
incoming/outgoing calling
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Desk Phone Control (DPC) - Mid-call features
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Desk Phone Control (DPC) - Share |
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Desk Phone Control (DPC) - Join Meeting |
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Roadmap |
Roadmap |
Roadmap |
Do Not Disturb |
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Executive/Executive Assistant (Boss-Admin) |
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 (Desktop
only)
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 (Desktop
only)
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Shared Lines for Webex App |
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Available on
Desktop Mobile on Roadmap
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Available on
Desktop Mobile on Roadmap
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Available on
Desktop Mobile on Roadmap
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Multi-Line (Virtual Lines) |
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Available on
Desktop Mobile on Roadmap
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Available on
Desktop Mobile on Roadmap
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Available on
Desktop Mobile on Roadmap
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Feature Access Codes |
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Mute/Unmute |
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N-Way Calling (6) |
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Spam call indication |
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Seamless call handover between networks |
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Sharing - Screen, application |
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 (Desktop
only)
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 (Desktop
only)
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 (Desktop
only)
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Sharing - whiteboard & annotation |
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Roadmap |
Roadmap |
Remote Desktop Control |
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 (Desktop
only)
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 (Desktop
only)
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 (Desktop
only)
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Video (Point to Point) |
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Video Call - Virtual Background |
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Emergency (911) Calling |
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Emergency (911) Location Update URL |
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Redsky- E911(Emergency Services Location
Update)
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Call Back |
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Available on
Mobile Desktop on Roadmap
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Available on
Mobile Desktop on Roadmap
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Available on
Mobile Desktop on Roadmap
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Call Through (Mobile) |
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Roadmap |
Roadmap |
Roadmap |
Mobile Calling Widgets |
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Call Center Agent- App
capabilities
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Agent Login/logout |
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Agent Set Availability Status |
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Agent Set Outbound Calling Line ID |
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(Desktop
only)
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(Desktop
only)
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(Desktop
only)
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Calling Settings Setup in App or settings.webex.com
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Anonymous Call Rejection |
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Automatic Callback |
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Background Noise Reduction |
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Music Mode |
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Block Your Caller ID |
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Call Forwarding Always |
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Call Forwarding Busy |
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Call Forwarding No Answer |
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Call Forwarding Selective |
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Call Forwarding When Not Reachable (Business
Continuity)
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Call Notify |
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Connected Line ID Restriction |
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Single Number Reach (Office Anywhere) |
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Outbound Caller ID Blocking |
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Privacy |
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Remote Office |
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Selective Call Acceptance |
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Selective Call Rejection |
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Sequential Ring |
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Shared Call Appearance |
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(5)
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(5)
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(5)
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Sequential Ring |
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SIP URI Dialing |
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Roadmap |
Roadmap |
Roadmap |
User Web Portal |
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Inbound Fax to email |
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T.38 Fax Support |
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ATA only |
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Deskphone Only Settings
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T.38 Fax Support |
Alternate Numbers with Distinctive Ring |
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Barge-In Exempt |
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Busy Lamp Field (Monitoring) |
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Directed Call Pickup with Barge In |
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Hoteling Host |
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Hoteling Guest |
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Hoteling GMultiple Line Appearanceuest |
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Priority Alert |
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Push to Talk |
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Call History / Voicemail
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Call Logs - Local |
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Call Logs - Server based/Unified Call History
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Call Logs - Delete All |
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Call Logs - Delete Individual Calls |
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Call Logs (Basic) - Missed Calls Counter |
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Call Logs with Click to Dial |
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Call Logs (Enhanced): Show Duration of Calls
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Call Logs (Enhanced): Show Hunt Group Calls
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Voicemail |
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Visual Voicemail |
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Voicemail transcriptions |
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Personal Contacts |
View/Add Contacts |
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Manage Favorites |
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Manage Groups |
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View Profile |
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Enterprise Phone Directory |
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Add Contacts from Common Identity |
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Speed Dial 100 |
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Search |
CI Search |
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Universal Search |
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Outlook Contact Search |
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 (Desktop
only)
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 (Desktop
only)
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 (Desktop
only)
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Local Mobile Contact Search |
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Google Contact Search |
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 (Mobile
only)
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 (Mobile
only)
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 (Mobile
only)
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Enterprise Directory Search |
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Calling Integrations |
Microsoft Teams Integration for Calling |
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Microsoft Outlook Integration for Calling |
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Slack Integration for Calling |
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Messaging |
Calling Presence (On Call) |
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Meeting Presence (in Meeting, Presenting) |
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Presence (Active, Last Active) |
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Manually Set Presence - Do Not Disturb |
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Location |
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Roadmap |
Roadmap |
Roadmap |
Personal Message Status |
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App only |
App only |
App only |
Basic Messaging Features |
Chat - View History |
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Chat - Delete Space |
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Chat - Delete Message Thread |
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Chat - Delete Individual Message |
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Chat - Mark As Viewed |
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1-1 Chat |
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Spaces (Group Chat) |
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Read Reciept |
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Hide availability status |
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Is Typing Indicator |
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File Sharing |
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Screen capture |
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Filters |
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Mentions |
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Message fowarding between a Space |
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Set a custom status |
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Search within a Space |
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Pin Messages in a Space |
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Send a Space Link |
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Mark as Unread |
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Rich Text |
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Quoting |
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Threading |
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Edit Messages |
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Drag & Drop Files |
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Gifs |
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Emojis & Emoticons |
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Reactions |
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Mark as Viewed |
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Favorites |
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Embedded Previews (pdf, gifs) |
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Embedded Video Playback |
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Push Notifications |
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Custom Space Notification-Off/On/@mentions
only
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Add Integrations & Bots to Spaces |
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File Viewer - Show file in Conversation |
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File Viewer - Download |
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External Participant Indicator |
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Space member management |
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Inter-team/org messaging |
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Keyboard shortcuts |
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Personalize message notification sounds |
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Video messaging by Vidcast |
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Advanced Messaging Features |
Schedule Space Meeting with everyone in Space
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Add link shortcut to a Space |
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Space cover photo |
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Sharing- screen, application, whiteboard,
annotation
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Embedded Apps |
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Moderator - Add / Remove people |
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Moderator - Edit space name |
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Moderator - Add / Remove Moderator |
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Moderator - Edit space image |
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Turn On Announcement Mode |
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Pro Pack** |
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Meetings |
Common Meeting Features |
Number of Participants in PMR Meetings |
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100 |
100 |
Number of Participants in Space Meetings |
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100 |
300 |
Desktop Sharing |
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Application Sharing |
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Screen Sharing on Mobile |
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Whiteboard |
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Annotation |
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One-click & Scheduled meetings |
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Join via VoIP |
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HD video |
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Full screen and gallery view |
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Mute all/participant |
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Dismiss all/participant |
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In-meeting participant search |
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Multi-party Chat |
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Web Guest Experience |
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Video Layout options (5x5 grid, stack, side by
side, full screen)
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Virtual backgrounds |
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Background noise reduction |
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Music Mode |
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Advanced Meeting Features |
Webex Assistant |
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Animated meeting reactions |
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Immersive Share (Show me in front of
presentation)
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Gestures |
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Raise Hand |
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Breakout Sessions |
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Notes |
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File Transfer while in a Meeting |
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Polling |
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Live Polling and Q&A by Slido |
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Persistent Meetings link |
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Meetings Site Access |
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Locking |
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Password Protection |
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Call me Local / Call Me Intl |
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Personal Meeting Room (PMR) |
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Personal Conference Number (PCN) |
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Join from a video system (CMR) |
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Support pairing with Cisco Webex Devices |
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Meetings Recording (local & cloud) |
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Local Only |
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Recording Transcriptions |
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Default Presenter Controls for all Attendees
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Remote Desktop Control |
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Webex (PMR & Scheduled) meeting scheduling |
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In-app meeting scheduling |
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Enable Content sharing with External
Integrations
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Let other users to schedule meetings on their
behalf
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Delegate your meetings (Cohost, In-meeting host
control)
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SiriKit Integration |
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Media Quality Statistics |
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Personal Insights |
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Closed Captions (Spoken Languages:English,
French, German, Spanish, Italian)
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Devices & Peripherals |
Cisco MPP Handsets |
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USB Headsets |
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Bluetooth Headsets |
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USB Cameras |
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 (Desktop
only)
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 (Desktop
only)
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 (Desktop
only)
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